Privacy Policy

Who we are

Vectornosis Inc. ("Vectornosis," "we," "us") operates vectornosis.com and related products including VectorData. Contact: hello@vectornosis.com. HQ: Redwood City, California.

What we collect

• Account & contact data — name, email, company, plan selection, and messages you send via contact, careers, or waitlist forms.
• Workspace configuration — monitored table identifiers, alert recipients, and preferences you store in the product.
• Monitoring metadata — freshness timestamps, job cost aggregates, and dbt run artifact summaries you upload or connect. We do not read row-level warehouse data. See Security.
• Technical data — standard server logs (IP, user agent, timestamps) for security and reliability.

How we use information

• Provide and improve VectorData and related services
• Send product alerts you configure and transactional email
• Respond to contact, careers, press, and waitlist requests
• Bill and manage subscriptions when payment is enabled
• Protect the service against abuse and outages

We do not sell personal information. We do not use your warehouse row data — we never receive it under our metadata-only model.

Sharing

We use processors that help us run the business (hosting, email delivery, payments when configured). They process data on our instructions. We may disclose information if required by law or to protect rights and safety.

Retention & security

We retain account and monitoring metadata while your workspace is active and for a reasonable period afterward for backups, disputes, and legal requirements. Credentials you provide are encrypted at rest. No method of transmission is perfectly secure; see /security for the product access model.

Your choices

You can update alert recipients in the product, revoke warehouse credentials in Google Cloud, request deletion of account data by emailing hello@vectornosis.com, and unsubscribe from non-transactional email using the link in the message.

Children

Our services are for business users. We do not knowingly collect information from children under 16.

Changes

We may update this policy. The "Last updated" date will change when we do. Material changes will be noted on this page.

Contact

Privacy questions: hello@vectornosis.com or /contact.